Contact
Six doors, so nobody lands in the wrong queue.
Consumer requests are never routed through employer support, and verifier questions never reach a sales team.
Candidates and consumers
Your file, your report, a dispute, or a request you received.
consumers@hvrscreen.comConsumer CenterEmployment verifiers
Responding to a request, or reporting a suspicious one.
verifiers@hvrscreen.comVerifier CenterCompliance and legal
Permissible purpose, notices and process questions.
compliance@hvrscreen.comComplianceConsumer support hours
Published at launch, alongside monitored inboxes. Until then, every team above answers by email.
Mailing address
Published at launch. Consumer mail handling is part of the launch checklist, not an afterthought.
Accessibility assistance
If any part of this site or a notice is not accessible to you, tell us and we will provide the information another way.