Candidate guide: you received an HVR request

Why HVR contacted you

An employer you applied to — or currently work for — asked HVR to confirm employment information about you. HVR is the verification company in the middle: we contact your current or former employers, document what they confirm, and report it to the employer that asked. We do not decide whether you get the job.

What you are asked to do

Usually three things: confirm your identity, review the employment details being verified, and provide authorization where it is required. Sometimes you will be asked to add information a source could not confirm — a W-2, a pay stub or an offer letter can resolve a gap faster than another round of phone calls.

• Use the secure link in your notice — HVR never asks for banking details or payment
• You can save and resume; sessions end after inactivity for your protection
• Uploading a supporting document is optional but usually speeds things up

What the employer sees

A field-by-field report: employer, dates, title, status — with the source of each value. If what you provided differs from what a source confirmed, the report shows both values side by side, clearly attributed. It never scores you, and it never labels you approved or rejected.

If something is wrong

You can request a copy of your report, request everything in your file, and dispute anything inaccurate or incomplete — from the Consumer Center, without a support ticket. A dispute starts a reinvestigation: we re-contact the source, review your evidence, and record the outcome. If information changes, a corrected report version is issued and you are told who received the earlier one.